For therapy group practices

Run the whole group practice in one system

Intake, the clinical record, telehealth, client balances and practice operations, under one sign-in.

1 of 5, MarketingA pediatrician refers J.R.The referral lands as a new inquiry, and Pillar keeps who sent it, so you know which partners send you clients.
2 of 5, CRMMatched, texted and bookedPillar matches J.R. with a therapist who fits, texts J.R. back from the inquiry and books the consult on the therapist's real calendar.
3 of 5, Front deskReminded, then checked inThe reminder names the time and nothing clinical. At the office, J.R. checks in at the kiosk, and the waiting room sees only initials.
4 of 5, EHRK.T. signs the intake, and it locksK.T. writes the intake from a template and Pillar scores J.R.'s PHQ-9. A signed note locks, and any change becomes a dated addendum.
5 of 5, BillingThe signed note becomes the claimThe service, diagnosis and clinician come from the note. Pillar checks the claim before it leaves, and the scorecard counts the session.

Mon to Thu, every partOne record, from the first call to the claimFive parts of the practice in one system, so nobody typed J.R. in twice.

Pillar/ Referrals/ Inquiries/ Front desk/ Chart / J.R. / Intake/ Claims/ Clients / J.R.Mon 9:14 AMMon 11:02 AMThu 9:56 AMThu 10:58 AMThu 11:20 AMMon to Thu

Steps Pillar takes by itselfReferral receivedInquiry opened for J.R.Referral source savedPartner's count raised01234by Pillar

Pediatrician's officeReferral sentReferrals this yearPediatrician's officeYour website9School counselor5New inquiriesJ.R.From the pediatrician's officeA.M.From your websiteD.L.From your websiteReferral source saved

Saved to J.R.'s recordReferred by a pediatrician

Steps Pillar takes by itselfMatched J.R. with K.T.Text sent from the inquiryReply filed on the inquiryConsult booked on K.T.'s calendar45678by Pillar

NewJ.R.New inquiryMatched with K.T.Consult bookedThu, 10 AMMatchedJ.R.New inquiryMatched with K.T.Consult bookedThu, 10 AMBookedJ.R.New inquiryMatched with K.T.Consult bookedThu, 10 AMHello, your new therapist has a consult open Thursday at 10 AM. Does that work?Thursday works, thank you

Saved to J.R.'s recordConsult booked with K.T.

Steps Pillar takes by itselfReminder sent, nothing clinical in itCheck-in recordedSchedule marked arrivedWaiting room shows initials only89101112by Pillar

Text message, WednesdayReminder: your appointment is Thursday at 10:00 AM. See you then.WelcomeCheck in for your 10:00 AMCheck inChecked inToday, K.T.9 AMA.M.In session10 AMJ.R.BookedArrived11 AMD.L.BookedWaiting roomJ.R.Waiting since 9:56 AMInitials only, never a full name

Saved to J.R.'s recordChecked in at 9:56 AM

Steps Pillar takes by itselfPHQ-9 scoredScore placed on its bandNote locked on signingChange dated as an addendum1213141516by Pillar

Intake assessmentThu, 10 AMPresenting concernLow mood for three months, poor sleepAssessmentModerate depression, single episodePlanWeekly CBT, PHQ-9 at each visitSign noteLockedSigned 10:58 AMAddendum at 11:05 AMSleep diary added to the planPHQ-9Moderate, 10 to 14

Saved to J.R.'s recordIntake signed, PHQ-9 scored

Steps Pillar takes by itselfClaim filled from the notePayer panel checkedExclusion lists checkedSession counted on the scorecard1617181920by Pillar

Signed noteThursday's session90791F32.1K.T.ThuInsurance claimDraftReadyService, intake90791DiagnosisF32.1ClinicianK.T.DateThuK.T. is on the payer's panelK.T. is on no exclusion listScorecard, sessions this week4142

Saved to J.R.'s recordClaim built for 90791

Steps Pillar took by itself for J.R.Referred on Mon, claim built on ThuFive parts of the practice,one record, typed in once

J.R.'s record

The problem

Ten vendors, and none of them shares a record

An example practice with 15 clinicians and 3 admins buys its software one job at a time. Each tool has its own bill, its own sign-in and its own copy of the client.

What the stack costs

$3,419

a month, for 11 tools on 10 bills

EHR$1,135
AI note taker$525
CRM$594
Task board$342
Check-in$40
Marketing email$129
E-signatures$135
Video$54
Booking$180
Scorecards$36
Analytics$249

The same client, typed again in every tool

A new client goes into the CRM, then the scheduler, then the chart, then billing. Each copy drifts on its own, and somebody finds out when a reminder goes to a number the client never gave.

CRMJ.R.(512) 555-0142
SchedulerJ.R.(512) 555-0142
EHRJ.R.(512) 555-0124, two digits swapped
BillingJ.R.(512) 555-0142

The answer

Practice Pillar puts all of it in one place

Intake, the chart, billing and running the practice, on one record with one sign-in and one bill: $2,384 a month for the same practice, claims included.

See where each price comes from

Why Practice Pillar

One record, from the first call to the claim
The inquiry, the chart and the bill are one client's record, so nobody types a client in twice or reconciles two systems at month end.
- The chart opens when an inquiry books, carrying over what intake collected. Someone who never books never gets a clinical record.
- A service code is suggested from the minutes in the signed note, by your practice's own rule. A posted code those minutes do not support is flagged.
Built for HIPAA in every part
Each person reaches only what their access allows, checked on every page and every action, and the rules HIPAA sets for a client's record are part of the record itself.
- When a client asks to see or amend their record, the request is kept with its deadline.
- Psychotherapy notes are a separate record. Only their author reads them, and no export includes them.
Made for therapy group practices
Licenses, supervision and the rules a group practice answers to are part of the product, not a spreadsheet beside it.
- A license counts as current only when the board's status and the expiration date both say so.
- Each cosignature a supervisor owes has a due date, and supervision hours are counted against your licensing board's schedule.

Everything it does

The parts practices use most, each shown working. Every other job it does is listed under them.

CRM
Every inquiry on one board
An inquiry moves to a stage only once its record shows that stage happened.
Front office
Scheduling
Book it once, and the reminder goes out
A reminder text goes out only if that number has not opted out on any record that holds it. A reply that may mean stop halts the texts and goes to a person.
Front office
Telehealth
Admit each person by name
In a couples or group session, the clinician admits each person by name once their own video consent is signed and their location recorded.
Clinical record
EHR
Sign the note, and it is locked
A signed note never changes. A correction goes in a dated addendum beside it.
Clinical record
Billing
The claim starts from the note
A service code is suggested from the minutes in the signed note, by your practice's own rule. A posted code those minutes do not support is flagged.
Client balances
Planner
Recurring work comes back on its own
Finish a recurring task and its next copy is made, due on its own date however late this one was done.
Running the practice

And everything else

Priced by the size of your practice

See your price

A question first? Request a demo, or write to practicepillar@computingamerica.com

For therapy group practices

Run the whole group practice in one system

Intake, the clinical record, telehealth, client balances and practice operations, under one sign-in.

Request a demo See your price

1 of 5, MarketingA pediatrician refers J.R.The referral lands as a new inquiry, and Pillar keeps who sent it, so you know which partners send you clients.
2 of 5, CRMMatched, texted and bookedPillar matches J.R. with a therapist who fits, texts J.R. back from the inquiry and books the consult on the therapist's real calendar.
3 of 5, Front deskReminded, then checked inThe reminder names the time and nothing clinical. At the office, J.R. checks in at the kiosk, and the waiting room sees only initials.
4 of 5, EHRK.T. signs the intake, and it locksK.T. writes the intake from a template and Pillar scores J.R.'s PHQ-9. A signed note locks, and any change becomes a dated addendum.
5 of 5, BillingThe signed note becomes the claimThe service, diagnosis and clinician come from the note. Pillar checks the claim before it leaves, and the scorecard counts the session.

Mon to Thu, every partOne record, from the first call to the claimFive parts of the practice in one system, so nobody typed J.R. in twice.

Pillar/ Referrals/ Inquiries/ Front desk/ Chart / J.R. / Intake/ Claims/ Clients / J.R.Mon 9:14 AMMon 11:02 AMThu 9:56 AMThu 10:58 AMThu 11:20 AMMon to Thu

Steps Pillar takes by itselfReferral receivedInquiry opened for J.R.Referral source savedPartner's count raised01234by Pillar

Saved to J.R.'s recordReferred by a pediatrician

Steps Pillar takes by itselfMatched J.R. with K.T.Text sent from the inquiryReply filed on the inquiryConsult booked on K.T.'s calendar45678by Pillar

Saved to J.R.'s recordConsult booked with K.T.

Steps Pillar takes by itselfReminder sent, nothing clinical in itCheck-in recordedSchedule marked arrivedWaiting room shows initials only89101112by Pillar

Saved to J.R.'s recordChecked in at 9:56 AM

Steps Pillar takes by itselfPHQ-9 scoredScore placed on its bandNote locked on signingChange dated as an addendum1213141516by Pillar

Saved to J.R.'s recordIntake signed, PHQ-9 scored

Steps Pillar takes by itselfClaim filled from the notePayer panel checkedExclusion lists checkedSession counted on the scorecard1617181920by Pillar

Saved to J.R.'s recordClaim built for 90791

Steps Pillar took by itself for J.R.Referred on Mon, claim built on ThuFive parts of the practice,one record, typed in once

J.R.'s record

The problem

Ten vendors, and none of them shares a record

An example practice with 15 clinicians and 3 admins buys its software one job at a time. Each tool has its own bill, its own sign-in and its own copy of the client.

What the stack costs

$3,419

a month, for 11 tools on 10 bills

EHR$1,135
AI note taker$525
CRM$594
Task board$342
Check-in$40
Marketing email$129
E-signatures$135
Video$54
Booking$180
Scorecards$36
Analytics$249

The same client, typed again in every tool

A new client goes into the CRM, then the scheduler, then the chart, then billing. Each copy drifts on its own, and somebody finds out when a reminder goes to a number the client never gave.

CRMJ.R.(512) 555-0142
SchedulerJ.R.(512) 555-0142
EHRJ.R.(512) 555-0124, two digits swapped
BillingJ.R.(512) 555-0142

The answer

Practice Pillar puts all of it in one place

Intake, the chart, billing and running the practice, on one record with one sign-in and one bill: $2,384 a month for the same practice, claims included.

See where each price comes from

Why Practice Pillar

One record, from the first call to the claim
The inquiry, the chart and the bill are one client's record, so nobody types a client in twice or reconciles two systems at month end.
- The chart opens when an inquiry books, carrying over what intake collected. Someone who never books never gets a clinical record.
- A service code is suggested from the minutes in the signed note, by your practice's own rule. A posted code those minutes do not support is flagged.
Built for HIPAA in every part
Each person reaches only what their access allows, checked on every page and every action, and the rules HIPAA sets for a client's record are part of the record itself.
- When a client asks to see or amend their record, the request is kept with its deadline.
- Psychotherapy notes are a separate record. Only their author reads them, and no export includes them.
Made for therapy group practices
Licenses, supervision and the rules a group practice answers to are part of the product, not a spreadsheet beside it.
- A license counts as current only when the board's status and the expiration date both say so.
- Each cosignature a supervisor owes has a due date, and supervision hours are counted against your licensing board's schedule.

Everything it does

The parts practices use most, each shown working. Every other job it does is listed under them.

CRM
Every inquiry on one board
An inquiry moves to a stage only once its record shows that stage happened.
Front office
Scheduling
Book it once, and the reminder goes out
A reminder text goes out only if that number has not opted out on any record that holds it. A reply that may mean stop halts the texts and goes to a person.
Front office
Telehealth
Admit each person by name
In a couples or group session, the clinician admits each person by name once their own video consent is signed and their location recorded.
Clinical record
EHR
Sign the note, and it is locked
A signed note never changes. A correction goes in a dated addendum beside it.
Clinical record
Billing
The claim starts from the note
A service code is suggested from the minutes in the signed note, by your practice's own rule. A posted code those minutes do not support is flagged.
Client balances
Planner
Recurring work comes back on its own
Finish a recurring task and its next copy is made, due on its own date however late this one was done.
Running the practice

And everything else

Priced by the size of your practice

See your price

A question first? Request a demo, or write to practicepillar@computingamerica.com

Run the whole group practice in one system

Ten vendors, and none of them shares a record

What the stack costs

The same client, typed again in every tool

Practice Pillar puts all of it in one place

Why Practice Pillar

One record, from the first call to the claim

Built for HIPAA in every part

Made for therapy group practices

Everything it does

Every inquiry on one board

Book it once, and the reminder goes out

Admit each person by name

Sign the note, and it is locked

The claim starts from the note

Recurring work comes back on its own

And everything else

Priced by the size of your practice

Run the whole group practice in one system

Ten vendors, and none of them shares a record

What the stack costs

The same client, typed again in every tool

Practice Pillar puts all of it in one place

Why Practice Pillar

One record, from the first call to the claim

Built for HIPAA in every part

Made for therapy group practices

Everything it does

Every inquiry on one board

Book it once, and the reminder goes out

Admit each person by name

Sign the note, and it is locked

The claim starts from the note

Recurring work comes back on its own

And everything else

Priced by the size of your practice