What Practice Pillar will not do
Features it leaves out
No automatic text after a missed call.
A missed call is not consent to be texted, and it may be the urgent one.
No review requests to clients.
Your clinicians' ethics codes bar asking current clients for testimonials.
No texts typed from scratch.
Practice Pillar or your practice writes every text in advance, so details of someone's care never end up in a thread you must keep.
No chat box on your website.
The intake form says it is not for urgent help, and gives 988 and 911.
No AI talks to the people who contact you.
A model answering someone in crisis is what the urgent-inquiry check is there to stop, so no model reads an inquiry either.
Priced by the size of your practice
A question first? Request a demo, or write to practicepillar@computingamerica.com